For this boutique dermatology clinic in downtown Seattle, we worked with the client to re-imagine their website. The project start was guided by a new business roadmap, their clear vision and marketing goals. This is a very active business that needs the ability to make changes quickly. For their Wordpress-based website we chose to add Oxygen which allows us to make updates to their website fast, while maintaining an extremely consistent design.
Our support for this project extends beyond general web development and includes helping to maximize the quality of their web content, customer experience and marketing goals. For example, in order to better illustrate their story, compassion and commitment to an excellent patient experience, we helped to coordinate a professional photo shoot. Additionally, we assisted the client in selecting a new POS system and payment processor to save money, reduce staff workload and improve customer satisfaction. The new POS system will integrate with an improved ecommerce component that is the next step on our development plan. Finally, we set up an email marketing solution that has performed well in communicating their new services and product offerings.